Every Pet Futon™ comes with our exclusive 30-day money-back guarantee. If you are not totally satisfied with your purchase, send it back to us for a full refund (shipping charges excluded). Refunds are issued upon receipt of returned product, and after inspection of the product. Returned product must either be defective or in resaleable condition to qualify for a refund.Pet Futon™ warrants to the customer that Pet Futon's™ products are free from defects in materials and workmanship. The obligation of Pet Futon™ under this warranty is expressly limited to repair or replacement of defective parts, without charge, at the sole discretion of Pet Futon™, within a period of one year from the date of purchase. Any incidental costs, including shipping, are not covered by this warranty.